FAQ

Shipping:

1. Where do you ship to? I ship and deliver my art prints worldwide.

2. How long will my order take? Orders will typically take 1-14 business days to arrive. This may sometimes be a little bit longer if the order is a very large one or the destination is very far. Delivery details will be provided in your confirmation email which you can then track your package with.

3. What shipping carriers do you use? We use all major carriers, and local courier partners. Our main one is DHL.

Returns and exchanges:

1. Can I return my product? I always aim to make sure our customers like my products, but due to the made to order nature of the product we cannot allow returns of prints.

2. What happens if my ordered has arrived damaged? I have a no questions asked free express replacement policy if your order was damaged during transit. Please get in touch via email and include pictures of the damage. We will then arrange a replacement as soon as possible.

Has your question not been answered?

If I still haven't answered your question, you can contact me below and I will get back to you as soon as possible

- info@donaldswallart.com -